At Feel Armenia we strive to create lifelong experiences for you. To plan your trip, we need to ask you for personal information (some mandatory, some optional); in turn, we promise to protect this information and ensure that it remains confidential.
You can purchase a trip or make a reservation by contacting our Trip Designers, or by visiting our website. At that point, we’ll ask you to supply some basic information (such as your name, telephone number and master card number and expiration date) in order that we will identify you, follow up with you and process your purchase. We can also require your gender and age for identification purposes. However, we may have more information than is required for a typical travel booking, as we attempt to supply an unparalleled level of customized service. Below may be a description of a number of the additional information we may require:
We understand that many people prefer or are required to follow certain diets. We try to find the best culinary options whenever possible. To manage this, your dietary preferences must be recorded in your booking. This information is then transferred to your Trip Designers, who will, in turn, choose the best menus in the restaurants and hotels to ensure that your requirements can be met.
We need to obtain information about your age, gender, and general health so that we can provide you with the appropriate equipment and ensure your personal health and safety.
We ask for your flight information in order to provide you with any necessary airport pick-up or drop-off services. For some trips, we may also need passport information to provide to our local service providers (e.g. hotels).
Feel Armenia constantly aspires to provide you with the highest level of personal service. Our Travel Advisors record any special requests or preferences that are specified at the time of your booking. This information is passed on to your guides and enables the guides to meet and exceed all of your expectations. Also, our guides may pass on information about special requests or preferences expressed by travellers while on a trip. We keep the record of this information to take it into consideration on subsequent trips as well as the record of past trips you have taken with us. This allows us to understand what type of activities or trips you give preference and determine what information (i.e. about new or revised trips) you might find interesting.
At Feel Armenia, we understand the importance of privacy. We treat our travellers as part of our family and carefully protect all the information they have supplied us with. The information we gather enables us to provide you with the highest levels of personal service on your trip. We will not disclose any personal information to any external company or person, except as described above, without a traveller’s informed consent unless we are required by law to do so. The continuous advent of electronic media makes it necessary to take further steps to protect the privacy of the individual. We maintain the security and confidentiality of the information disclosed by our travellers according to the strictest standards. Thus, we ensure that the personal information entrusted to us is secure and will not be used for purposes other than what we require to deliver the service our travellers deserve and expect.